Help

How do I sign in?

Enter your email and we send you a 6-digit code. There is no password to remember.

The code did not arrive

Check your junk or spam folder and look for an email from THDY. Codes expire after 10 minutes, and you can ask for up to 5 codes an hour.

Can I change my email?

Not yet from your profile. Contact us and we will move your account.

How do I join?

Open a challenge from Explore, choose a package and join before day 1.

Can I join after it starts?

Registration closes when the round starts. Join the waitlist and you will hear when the next round opens.

Is it free?

Many challenges are free. Paid challenges show the full price before you pay.

How do refunds work?

Full refund any time before day 1, and automatically if a round is cancelled. See the refund policy.

Where are my tasks?

On your Today screen. Each day's tasks appear at midnight in your time zone.

What if I miss a day?

Your streak restarts, but every day you completed still counts toward your progress.

Can I stop the reminder emails?

Yes. Turn off the evening reminder in your profile, or use the link at the bottom of any reminder.

Who sees my progress?

Your coach sees your check-ins. Other members see your name only if you choose to show it in your profile.

Can I download my data?

Yes. Go to your profile and choose “Download my data”.

How do I delete my account?

In your profile, choose “Delete account”. Payment records we must keep by law are kept, without your profile.

How do I start?

Open the studio, create your creator page and build your first challenge. See how it works for creators.

What is allowed?

Read the community guidelines before you publish.